SIS4D Privacy Policy – Personal Data Protection for Members of Malaysia's Betting Platform

SIS4D ("we", "platform", "sis4d") takes the privacy and personal data protection of all members and users seriously. This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management.

This Policy applies to all personal data collected, processed, or stored by SIS4D in connection with the operation of our online betting platform at https://sis4d.click. This includes data collected during account registration, platform usage, financial transactions (deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, and others), and interactions with our customer support team.

We take seriously the trust you place in SIS4D by entrusting us with your personal data. This policy explains openly and honestly how we manage your data — no confusing technical language, no hidden terms.

SIS4D only collects personal data that is strictly necessary to provide you with our online betting platform services. The following are the types of data we collect:

We do not collect sensitive data such as medical information, political views, or religious beliefs unless directly relevant to a request you have made.

SIS4D collects your personal data through a variety of means, all for legitimate and transparent purposes:

• Account Registration: Information you provide when registering a sis4d account — including your name, email address, phone number, and date of birth.
• KYC Process (Identity Verification): Documents such as a copy of your MyKad or bank statement submitted for identity verification prior to your first withdrawal.
• Financial Transactions: Information arising from deposits or withdrawals made through methods such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, or CIMB Clicks.
• Platform Usage: Data collected automatically while you use the sis4d platform — including games played (baccarat, poker, slots, lottery, Sports Betting for Liga Super Malaysia, EPL, badminton, e-sports, and more), as well as session times and duration.
• Communication with Support: Records of conversations with the SIS4D customer support team via live chat.
• Cookies and Tracking Technologies: Technical data collected via cookies, server logs, and similar technologies when you browse the sis4d platform.

SIS4D uses your personal data solely for legitimate, relevant purposes and only to the extent necessary. The following are the primary purposes for which we use your data:

1. Account Management & Identity Verification — To create, manage, and verify your SIS4D account, including the required KYC process.
2. Financial Transaction Processing — To securely and accurately process your deposits and withdrawals through your preferred Malaysian payment method.
3. Provision of Betting Services — To allow you to enjoy all games on the sis4d platform, including live casino, slots, 4D lottery, and Sports Betting.
4. Service Communications — To send you important notifications about your account, platform updates, and transaction-related information.
5. Fraud Detection & Prevention — To monitor suspicious activity and prevent fraud, money laundering, and platform abuse.
6. Legal Compliance — To fulfil applicable legal obligations, including PDPA 2010 and anti-money laundering (AML) compliance requirements.
7. Platform Improvements — To analyse usage patterns and continuously improve the sis4d platform experience over time.
8. Responsible Gaming Programme — To monitor betting patterns and identify players who may need support through self-management tools.

SIS4D does not sell, lease, trade, or disclose your personal data to third parties for marketing purposes without your explicit consent. However, there are limited situations where we may need to share your data with certain parties:

• Payment Service Providers: Malaysian e-wallet processors (Touch 'n Go, GrabPay, DuitNow, and others) and the FPX gateway receive only the minimum transaction information necessary to process your payment.
• Licensed Game Providers: Casino and sports game software providers partnering with sis4d may receive session data required for technical operations.
• Legal Authority: Where required by law or a valid court order in Malaysia, SIS4D may be obligated to disclose data to the relevant authorities.
• Identity Verification Services: Licensed third-party KYC service providers in Malaysia for identity verification purposes.

All third parties who receive data from SIS4D are bound by strict confidentiality agreements and are only permitted to use that data for the specific purposes agreed upon with SIS4D.

Protecting your personal data from unauthorised access, loss, or misuse is a core technical and operational priority at SIS4D. We have implemented multiple layers of protection:

• 256-bit SSL Encryption: All data transmitted between your web browser and SIS4D's servers is encrypted using the latest TLS/SSL protocols.
• Data-at-Rest Encryption: Sensitive data such as financial information and identification numbers are stored in encrypted format within our databases.
• Two-Factor Authentication (2FA): Additional security features are available for your sis4d account to prevent unauthorised access.
• 24/7 Monitoring: An automated security monitoring system operates around the clock to detect and respond to any security threats.
• Internal Access Controls: Only SIS4D staff who require access to specific data to perform their job functions are granted that access — following the principle of least privilege.
• Regular Security Audits: Periodic security assessments are conducted by independent security experts to identify and remediate any vulnerabilities.

The SIS4D platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how users interact with our platform.

You can manage and control cookies through your web browser settings. However, blocking essential cookies may affect the functionality of the SIS4D platform and prevent you from logging in or playing.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to the personal data we hold about you:

SIS4D retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our data retention principles are as follows:

• Active Account Data: Retained for as long as your account remains active on SIS4D.
• Financial Transaction Data: Retained for a minimum of 7 years following each transaction, in line with Malaysian financial regulatory requirements.
• KYC Data (Identity Verification): Retained for a minimum of 5 years after account closure, in accordance with AML compliance requirements.
• Access Logs & Security: Retained for 12 months for security investigation purposes if required.
• Support Communication Data: Retained for 2 years for quality control and reference purposes.

Once data is no longer needed and the minimum retention period has been met, SIS4D will securely delete or destroy it using methods that prevent any possibility of recovery.

SIS4D reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological developments, new legal requirements, or feedback from our members.

When we make significant changes to this Privacy Policy:

• We will update the "Last Updated" date at the top of this document accordingly.
• We will display a prominent notice on the sis4d platform homepage.
• For significant changes that affect your rights, we will send a notification via email or an in-platform message to your account.

Your continued use of the sis4d platform after any changes to this Privacy Policy take effect will be considered your acceptance of the revised Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how SIS4D handles your personal data, please reach out to us through the following channels:

• 24/7 Live Chat: Via the sis4d platform directly — the fastest way to get an immediate response.
• Privacy Email: support@sis4d.click — include "Privacy Enquiry" in your email subject line.

SIS4D's Data Protection Officer (DPO) team will respond to all privacy-related enquiries within 14 business days. For urgent account security matters, please use live chat for immediate assistance.